Terms and Conditions

Introduction:

Welcome to Palma Quad (palmaquad.com), your specialized platform for travel and quad adventure experiences in Morocco. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, kindly refrain from using our services.

Services Offered

We offer tours and activities primarily focused on quad riding across various regions of Morocco, including:

  • Quad excursions in desert and mountainous areas
  • Combined tours (quad + cultural visits, bivouac camps, etc.)
  • Accommodation solutions in camps or hotels, depending on the packages available

Target Audience

Our services are designed mainly for individual (non-corporate) travelers seeking an immersive and personalized experience exploring Morocco by quad, as well as enjoying other complementary activities.

Languages

Our website, services, and support are available in the following languages:

  • French
  • English
  • Spanish

Geographical Scope

All our activities and tours take place exclusively within Morocco. We do not provide any services outside the country.

Booking Policy

A deposit is required to confirm any reservation. The remaining balance must be paid according to the instructions provided at the time of booking. Failure to pay the balance by the deadline may result in the cancellation of your reservation without refund of the deposit.

Accepted Payment Methods

We accept the following payment methods:

  • PayPal
  • Credit/Debit Cards
  • Bank Transfers

Cancellation and Refund Policy

  • Cancellations made at least 7 days prior to the scheduled excursion date are eligible for a full refund of the deposit.
  • Cancellations made less than 7 days prior to the scheduled date are non-refundable.
  • If the excursion cannot take place due to circumstances beyond our control (severe weather, government restrictions, etc.), a full refund will be provided.

Personal Data Protection

We collect certain personal information (first name, last name, email address, phone number) solely for the purpose of delivering our services.

  • Data Security: We apply high-level security measures in accordance with the General Data Protection Regulation (GDPR).
  • No-Sharing Policy: Your personal information will never be shared with third parties.

Use of Cookies

Our website uses cookies for marketing purposes and to enhance your browsing experience. By using our site, you agree to the use of cookies in accordance with our Privacy Policy.

Force Majeure

We will not be held liable for any cancellations or disruptions caused by events beyond our control, such as:

  • Adverse weather conditions
  • Natural disasters
  • Government-imposed restrictions or regulations

If such force majeure conditions prevent the excursion from taking place, you will receive a full refund.

Third-Party Services

Certain aspects of our tours and activities may be provided by external service providers, such as:

  • Transportation services (airport transfers, taxis, minibuses)
  • Accommodation (hotels, bivouacs)
  • Additional activities (camel rides, hot air balloon rides, guided tours, etc.)

While we carefully select our partners, Morocco Quad assumes no liability for issues directly related to their services. Any claims should be directed to the respective service provider.

Modifications to These Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on our website. Your continued use of our services after such updates signifies your acceptance of the revised Terms.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Kingdom of Morocco. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of Moroccan courts.

Contact Information

For any questions or additional information, please reach out to us at:

Email: contact@palmaquad.com
Phone: +212-(0)666-709-999

Book Now